1. What is Palace to Palace?
  2. How do I sign up online?
  3. What happens if I can't make it on the day?
  4. What sort of bike do I need? 
  5. Do I have to wear a cycle helmet to take part?
  6. Do I need to be an experienced rider?
  7. Does Palace to Palace take place on closed roads?
  8. Do we get a route map?
  9. What happens on the day? How can I find out more?
  10. Will I receive regular emails from The Prince’s Trust?
  11. How are the start times allocated?
  12. How early should I arrive?
  13. What happens if my bike breaks down half way round?
  14. Are there regular water stops?
  15. Are any refreshments provided?
  16. Are there any toilets on route?
  17. Where is the end village?
  18. Will I be able to find out how long it took me to complete Palace to Palace?
  19. Can my friends and family come and watch me?
  20. Can I park at the finish and collect my car once I’m done? Is their parking for those who are collecting me?
  21. How do I get to and from Palace to Palace?
  22. Is there any parking available at the start and finish line?
  23. How long will Palace to Palace take me to complete?
  24. How do I use JustGiving for online fundraising?
  25. Can I raise sponsorship using another online provider?
  26. How do I reach my sponsorship target?
  27. How do I send in the sponsorship I have collected?
  28. Is there a minimum age limit for Palace to Palace?
  29. Can I hire a bike?

1. What is Palace to Palace?

Palace to Palace is a cycle ride from Buckingham Palace to Windsor Castle, all in aid of The Prince's Trust. There are two route options, the Classic 45-mile route and the 90-mile Ultra route. Around 3,800 riders will take part. Although, please be aware that the Ultra is limited to just 400 riders, so don't miss out on this and sign up today!

Palace to Palace is open to anybody over the age of 16 who is enthusiastic about cycling and raising money for a great cause. You must be confident to ride on open roads and in traffic and obey the Highway Code at all times.

Each rider taking part in the Classic 45-mile route must commit to fundraising a minimum of £120 per person and riders taking part in the Ultra 90-mile route must commit to raise a minimum of £240 per person. All riders must fundraise exclusively for The Prince’s Trust.

2. How do I sign up online?

Registering for Palace to Palace is quick and simple. Simply head to our Palace to Palace event page and click the sign up now button. You’ll need to have decided which distance – the 45-mile or 90-mile – that you’ll be doing, then it’ll just take a few minutes to register (don’t forget to have your credit or debit card handy).

After you have registered just log into the ‘My Events web page’ to manage your registration, should you wish to invite people to join your Team or transfer your registration to another person. Please note that the registration fee is non refundable.

If your company is paying for your registration fee then you will need to enter a coupon code at the checkout to bypass the payment section. This code will be provided to you by your Team Captain or by the Non-Participating Team Administrator.

How to join a Team after you have registered:

  • Log into the My Events web page
  • Under the event registration, select Join Team
  • Select button in front of the team that you want to join
  • Click the Join button
  • Enter the team password if prompted

How to transfer your registration to another participant:

NOTE: Participants can only complete a transfer if the registrant is 18 or older and if they registered themselves online.

Original Participant:

  • Participant logs in to the My Events webpage 
  • Select the Transfer registration to another athlete link
  • Enter and confirm the email address of the participant that is accepting the registration
  • Submit

Accepting Participant:

  • Receives email to claim registration
  • Follow the Claim this registration link.
  • Complete the registration form
  • Make a payment 

Once the accepting participant has paid for their place, the original participant’s registration fee will then be refunded.

3. What happens if I can't make it on the day?

If you’re no longer able to take part in the event, please email the Palace to Palace team or call 0207 543 1370 to let us know you’d like to withdraw your place. Please note that your registration fee is non-refundable.

4. What sort of bike do I need? 

Road bikes or mountain bikes are suitable for this bike ride, as the route is all on hard surfaces such as roads and paths. There may be some parts where you have to ride on grass. All bikes need to be in a good working order and will be checked at the start line before you set off.

5. Do I have to wear a cycle helmet to take part?

Yes. You must wear a correctly fitting cycle helmet in order to participate.

6. Do I need to be an experienced rider?

You need to be confident to ride on open roads and in traffic. All riders are chip timed for control purposes but please note that Palace to Palace is not a race, most people take part to enjoy a fun cycle ride. Many of our participants are not experienced cyclists, but some people who take part are experienced and do choose to try to beat personal best times. We encourage advanced cyclists to take part in the Ultra. 

7. Does Palace to Palace take place on closed roads?

No, apart from the start at The Mall, the Palace to Palace route is along roads open to traffic and the general public. Therefore, all riders should obey the Highway Code.

8. Do we get a route map?

We will include a basic route map in the Palace to Palace Ride Guide that we will send you in the lead up to the event, and you will receive a more detailed map on the day. Please note that we cannot send out the detailed map before the event day as the route may be subject to change.

9. What happens on the day? How can I find out more?

We will you send your Palace to Palace departure pack around 1-4 weeks prior to the big day. We will notify you when to expect your pack via email so please do look out for emails from us. The pack will contain your rider technical t-shirt, your bib, timing chip and a full guide for joining, participating and departing Palace to Palace (complete with travel advice etc).

10. Will I receive regular emails from The Prince’s Trust?

Yes – we’ll be in touch regularly with any updates you need to know about, so please make sure you read our emails. We’ll also give you some great tips on training, nutrition, bike maintenance and fundraising.

11. How are the start times allocated?

When you register, you are asked to select your preferred start time between 6:30am and 9:15am.

Ultra riders you have a choice of two start times – 6:30am to 6:45am or 6:45am to 7am. You'll be the first to set off. Those riding the Classic 45-mile route will be able to select a start time from 7am to 9:15am.

Start time slots will be allocated on a first come first served basis. You can set off any point during this 15-minute slot and join the next wave of riders to begin the ride. We stagger the start times so that not too many people set-off at any one time, and riders will be allowed to set off within their allocated slot every few seconds.

12. How early should I arrive?

Your bib number and timing chip will be posted to you in advance so there is no need to register on the day. Please arrive around 15-minutes before you start time.

13. What happens if my bike breaks down half way round?

There will be bike mechanics available en route so if you do have any concerns about your bike they will be on hand to check it over. You'll be given an emergency contact number of the day for any serious problems but we do advise that you carry a basic puncture repair kit, as it might take a while for our mechanics to get to you during busy times.

14. Are there regular water stops?

There are three water stops along the Classic 45-mile route and five along the Ultra 90-mile route. These are shown on the route map that you will receive in the Ride Guide before the event day. We recommend that you check the map before you start to make sure you have enough water to last you between the stops.

15. Are any refreshments provided?

Refreshments will be available at the end village. There will be plenty of water provided at the water stops too. At the end village there will be concession stand with food and drink available to buy, and we recommend that you bring some of your favorite snacks to eat on route.

16. Are there any toilets on route?

Yes, we provide toilets at each of the water stops and at the finish. There are also public toilets available at the start in St. James's Park.

17. Where is the end village?

The end village will be located at Royal Windsor Racecourse. The address is Maidenhead Road, Windsor, Berkshire, SL4 5JJ.

18. Will I be able to find out how long it took me to complete Palace to Palace?

Palace to Palace is not a race however we will be using chip timers in order to ensure all riders are tracked from start to finish. Your time will be available to view online after the event day and we will keep you informed how and when your time is available for viewing. 

19. Can my friends and family come and watch me?

It’s an early morning event so we wouldn’t recommend anybody gets out of bed as early as you to come and watch you start! We recommend that they meet you at the finish so they can cheer you on as you cross the finish line and watch you collect your medal. There is a lot happening at our end village this year including fairground attractions, refreshment stalls, demonstrations and free goodies for all participants, so please encourage your friends and family to meet you at the end.

There is plenty of parking at Royal Windsor Racecourse, so we do encourage your family and friends to meet you there and enjoy what's on offer at the end village, while you lay back and relax after your ride!

20. Can I park at the finish and collect my car once I’m done? Is their parking for those who are collecting me?

Yes. There is plenty of parking at the Windsor race course and you can either drop your car on the Saturday evening ready for your collection once you are finished on the Sunday, or we will open the car park early on Sunday 2nd October if you would like to take advantage of one of our early morning coach transfers from Windsor to the start line. There is plenty of parking for your friends, family and anyone else who collects you from the finish. Car park access times on both the Saturday and Sunday will be confirmed to you nearer the time via email and our ride guide.

21. How do I get to and from Palace to Palace?

We strongly recommend that you plan your travel in advance and, if using public transport, check if there is any planned engineering work on the weekend of the event and that your train will accommodate bikes.

Getting to the start:

The start line for Palace to Palace is on The Mall near Admiralty Arch on Trafalgar Square. There are two car drop off points for bikes at the start, these are:

1.     Admiralty Arch, accessible from The Strand via Trafalgar Square

2.     Horse Guards Road, accessible via Birdcage Walk

Drivers please do not drop directly in The Mall or in front of Buckingham Palace.

Underground

There are restrictions with taking bikes on the London Underground. Use this Bicycles on the London Underground map for details on which tube lines bicycles are permitted.

The nearest Underground stations that you can take your bike to are Westminster (Circle and District), St James Park (Circle and District), and Embankment (Circle and District). All are a short cycle from the start.

Trains

The closest mainline stations to the start are Charing Cross, Waterloo and Victoria. These are all a few minutes cycle from the start.

Trains from Windsor & Eton Central are operated by First Great Western. For trains to Paddington via Ealing you will need to change at Slough. It is likely that there will be strict restrictions in place for carrying bikes across the rail network and you will need a reservation for your bicycle. Please double check your plans in advance and be prepared to make alternative arrangements.

Driving

There is no parking provided at the start, but there are several car parks nearby. If you are getting a lift to the start there will be a designated area where you will be allowed to be dropped off. This will be highlighted in the event brochure that you will receive in the post.

Coaches

National Express are kindly providing coaches for riders both to the start line from Windsor Racecourse and from the finish back to London. The services available are as follows:

  • 5.45 Windsor Racecourse to The Mall
  • 7.00 Windsor Racecourse to The Mall
  • 14.00 Windsor Racecourse to Hammersmith
  • 14.00 Windsor Racecourse to Clapham Junction
  • 15.30 Windsor Racecourse to Hammersmith
  • 15.30 Windsor Racecourse to Clapham Junction

Coach tickets are priced at £15 each and can be bought during registration. If you didn't purchase a ticket during registration and would like one, please call the Palace to Palace team on 0207 543 1370. Bikes will be transported in a trailer behind the coach and will securely be wrapped to avoid damage. Please be aware that coach places are for riders only.

Getting home: Trains

Windsor has two train stations – Windsor & Eton Riverside and Windsor & Eton Central. Trains from Windsor& Eton Riverside are operated by South West Trains and run into Waterloo via Staines and Richmond.

Trains from Windsor & Eton Central are operated by First Great Western. For trains to Paddington via Ealing you will need to change at Slough.

It is likely that there will be strict restrictions in place for carrying bikes across the rail network and you will need a reservation for your bicycle. Please double check your plans in advance and be prepared to make alternative arrangements.

Getting home: Driving

There will be car parking facilities at the End Village so that your friends and family will be able to park close by and cheer you across the finish line. More details and access will be provided in due course.

22. Is there any parking available at the start and finish line?

As the start is on The Mall there will be no space to park cars but there are several car parks nearby. There is parking available at the finish.

23. How long will Palace to Palace take me to complete?

This really depends on how experienced a cyclist you are and how fit you are, but some people can complete the 45 miles in around 2 hours and the Ultra in 4 hours! However it is not a race and the average rider completes the Classic route in 4-5 hours and the Ultra in 6-7 hours.

24. How do I use JustGiving for online fundraising?

The easiest way to fundraise for Palace to Palace is to use your JustGiving page.

  • When you register on Active Networks please set up your JustGiving fundraising page at the same time (it’s very simple and will take the details you have supplied already)
  • If you have registered and not set up a JustGiving page, you can create one here and select that you are fundraising for The Prince’s Trust and taking part in Palace to Palace. Your page will automatically link to our dedicated Palace to Palace page
  • Once you have a JustGiving account please then log into JustGiving and make sure you have joined your page to Palace to Palace at http://www.justgiving.com/company/Palace2Palace. This will mean you are part of our fundraising community and you will appear in our fundraising leader board!
  • You can start a team on JustGiving and invite people to join you in your fundraising. Once you have set up your team, you can find additional tips on how to personalise and share your team here.

Make your page as interesting as possible by adding photos and videos and letting everyone know why you’re raising money for vulnerable young people through doing Palace to Palace. Share your page on Facebook and Twitter and email it to your friends and family. More and more donations are being made via social media and while people are on the move with their mobile phones, so be sure to share a link to your page. Allow your supporters to donate by text using JustTextGiving. Texts are free and 100% of the donation, plus Gift Aid, goes to charity. Don’t forget you can also use the JustGiving app on your iPhone or Android to update your page and here’s a handy fundraising checklist to make sure you have everything covered.

25. Can I raise sponsorship using another online provider?

We would prefer you to use JustGiving. Over 21 million people have raised £1.5 billion for charity on JustGiving. The site makes online fundraising simple, fast, effective and fun. If however you would like to use another provider please do speak to us so we can ensure we'll recognise your fundraising efforts when they arrive or let you know if we won't receive information to allow us to (not all sites send through fundraiser details).

26. How do I reach my sponsorship target?

We are here to help you fundraise every step of the way. The Prince’s Trust ask that everyone riding the Classic raises a minimum sponsorship of £120 and those on the Ultra raise a minimum sponsorship of £240. The sponsorship commitment is based on what people have raised in previous years of Palace to Palace, although in 2015 the average amount raised from Palace to Palace Classic was £185 per person! Check out our fundraising tips for ideas to help you hit your target.

If you do not feel you can raise the minimum sponsorship then we would ask you to make a personal contribution of either £120 or £240 to ensure that The Prince’s Trust can continue supporting disadvantaged young people across the UK.

27. How do I send in the sponsorship I have collected?

All sponsorship collected on JustGiving will be directly transferred to us. If you have collected any cash or cheques in support of your fundraising you can send in this offline money to us at the following address:

Palace to Palace Team, The Prince’s Trust, Prince's Trust House, 9 Eldon Street, London EC2M 7LS.

Please make sure cheques are made payable to ‘The Prince's Trust’ and include a reference (i.e. your full name and your bib number) so we know which record to allocate the money to.

28. Is there a minimum age limit for Palace to Palace?

Yes, all cyclists taking part in Palace to Palace must be 16 years of age or older on the day of the event.  This is so the ride complies with the health and safety obligations of our insurance policy, set by an external independent adviser.

29. Can I hire a bike?

Yes, we have partnered up with British Bike Hire who have a range of bikes available for hire. Hired bikes are collected from the start and dropped off at the finish, eliminating the need to take your bike on public transport.