Do you want to get experience working in a Contact Centre?
Our Get into Contact Centres course, delivered in partnership with Equiniti, will give you the experience you need to secure a job.
Are you 16-25 and want a job?
- ALL TRAINING PROVIDED
- TRAVEL EXPENSES PAID ON PROGRAMME
- DOESN'T AFFECT YOUR BENEFITS
- BOOST EMPLOYABILITY SKILLS
- UP TO 6 MONTHS MENTORING SUPPORT
How the course works
Meet new people and learn new skills such including improving your communication skills in a practical contact centre environment.
We’ll also help you with your CV and interview skills.
Not only will it boost your confidence and employability skills, but you’ll also have the chance to benefit from support from one of our mentors to help you uncover your next steps.
You'll get the chance to gain experience within the Equiniti contact centre, where you'll take part role plays and shadowing of calls
You'll also receive training that includes: Equiniti Corporate Induction, Inclusion & Diversity, Health & Safety, Data Protection, Financial Crime, Financial Conduct and Call Handling