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Contact us

There’s lots of ways to get in touch with us, however the quickest and easiest way is to either call us on 0800 842 842 or start a live chat.

We’re open from 9am to 6pm, Monday to Friday and one of our advisers will be happy to help with your enquiries.

Alternatively, please drop up a line today using the form below with your contact information and we’ll aim to be in touch within 5 working days. 

Contact us

Courses and Programmes

If you’re interested in taking part in one of our courses or programmes, or know someone who is, take a look at our map to find an opportunity near you.

Once you've found a programme you like the look of, get in touch using our form or call us on 0800 842 842 to talk to a member of our team. 

Sign up to a programme

Feedback and Complaints

We're passionate about improving our services, and we're always happy to receive comments. If you wish to provide feedback or raise a complaint, please complete the contact us form above, selecting the appropriate category. We aim to respond to all feedback and complaints within 5 working days.

Fore more details, you can read a Feedback and Complaints Policy 2021 (pdf, 179kb) here. 

HR Queries

If you need to contact our HR or Payroll team about a payroll query or an employee reference request, contact our team on or 0207 543 7444

If you have a question about a role you have applied for or one you’ve seen on our careers page that you may be interested in, please contact our Talent Acquisition team on

If you’re a young person who wants to gain job skills, get started by checking out our course map to find an opportunity near you.

Clarence House

Do you have a message for The Prince of Wales, The Duchess of Cornwall or The Duke and Duchess of Cambridge?

Write to them using this address: Clarence House, London, SW1A 1BA.

Media centre
Media centre image

Our PR team is always on hand to support the media, to ensure journalists have everything they need for their stories. You can contact them here

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Where we work
Where we work image

We deliver services across the UK, thanks to our network of offices and centres up and down the country.

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If you're worried or concerned about something outside of our working hours: