Social media use
We use social media to promote our programmes, events and success stories. Find out how.
Pictures, videos, stories to inspire you and updates of what we’re up to, this is what you’ll find on our Facebook page.
While we hope you enjoy our page, in some cases, and to protect the reputation of The Prince’s Trust, we may hide comments which:
- Are abusive
- Contain offensive and inappropriate language
- Portray The Trust in a negative light
Any comments which are posted on our page are views of individuals and do not in any way represent the views of The Prince’s Trust.
If you leave us a message, someone from our Customer Service team or Digital Marketing team will get back to you if appropriate to do so, but please note it could take up to five working days.
If you follow us on Twitter, you’re in for a treat. Here’s a snapshot of what we like to chat about:
- Live event coverage
- News and press releases
- Speeches and statements
- Retweets and favourites of notable comments from partner organisations and supporters
If we follow a Twitter account, it’s not an endorsement – we might just like hearing what you’ve been up to, especially if we’ve been involved! Please note that retweets and favourites are at the discretion of our Digital Marketing Team on a case-by-case basis.
Messages and direct messages
We review all @ messages daily and try to reply to as many as we can.
If you leave us a message, someone from our Digital Marketing team will get back to you if appropriate to do so, but please note it could take up to five working days for your question or query to elicit a response – especially if we need to talk to a different department within the charity.
Our YouTube page is where you can watch inspiring stories from young people we’ve worked with, see the latest clips from one of our amazing events, or check out why HRH The Prince of Wales set up The Trust.
We want you to enjoy what they see, but we can’t accept responsibility for third party content and we approve our comments on an ad hoc basis. Comments won’t be approved if it contains language which is:
- Obscene, indecent or offensive
- Simply not relevant to The Prince’s Trust or video content
Into music? Check out Prince's Trust Music on YouTube.
If you’re looking for our latest career opportunities and business updates, you’ll find this on our LinkedIn page.
We aim to post at least once a week and review the page – including comments, shares and mentions – on a weekly basis.
We often like to take a picture or record a short video and post to Instagram, to capture and share some of favourite moments. We review this page regularly and try to post at least once a week.
We aim to respond to appropriate comments and regrams on a weekly basis.
Contacting The Prince’s Trust
If you have any questions or queries about the way we use social media, please contact us.