Rachael's Gap story
Rachael spent a long time unemployed, which led her to worrying about what the future might hold. Thankfully after a visit with her work coach, she found a direction.
“I started on the Get into Gap program with the Prince's Trust Newcastle which was recommended through my work coach."
"Working with the prince's trust was an amazing experience, everyone who I worked with through the prince's trust has been lovely, welcoming and made me feel comfortable throughout my journey.
"I would highly recommend and have recommended the prince's trust to my friends and family because of the continued support you receive through and outside of courses.
"I'd been unemployed for a long time and was uncertain of what the future held for me. I was worried that I wouldn't have been able to get a job with having no experience. That all changed when my work coach recommended The Prince's Trust. I took part in a programme with Gap at The Prince's Trust in Newcastle.
"The course was designed to support young people like me boost our skills and experience to start a career in retail, and that's what I did! At first, I was anxious and worried about meeting new people, but the team instantly put me at ease! In fact, I was the first person to get the group talking and I surprised myself by taking the role as the leader.
"Everyone at Gap made us feel so welcome and like we were at home. The whole experience has built my confidence massively, it's improved my customer service skills and I feel much more positive. Before, I didn't think I could do any of the things I do now, but as soon as we got to Gap, we were encouraged to give everything a go. The team continue to push us to try new things! Now I love talking to the customers and thats helped me build my confidence massively. Ive also made so many friends.
"Being at Gap Dalton Park is honestly like being part of a family and I love it. The Prince's Trust really did help me transform my life and I now have a career at Gap and a future I'm looking forward to!
"During the pandemic when things were uncertain and in lockdown the team were really supportive and stood by making sure everyone was ok. We all had good communication throughout and they were always there if you did need a chat about anything."